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How do I get my Alexa back online?

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Hello

I have used Alexa device. Please tell me how do I get my Alexa back online.
asked Mar 11 in Electronics by ashleygray (960 points)
    

3 Answers

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  1. Press and hold the Sleep / Wake button on your iOS device until a slider appears on the screen.
  2. Press and drag the slider to turn the device off.
  3. After your device turns off, press and hold the Sleep / Wake button to restart the device. 
                              www amazon com echosetup | amazon echo help | amazon echo tap support
answered Mar 12 by smithsaraus (120 points)
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Hello

Restart your iPhone, iPad, or iPod touch

  1. Press and hold the Sleep / Wake button on your iOS device until a slider appears on the screen.
  2. Press and drag the slider to turn the device off.
  3. After your device turns off, press and hold the Sleep / Wake button to restart the device.
answered Mar 12 by arianamartinus (1,130 points)
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Hello,

  1. In the Alexa app, open the left navigation panel and then select Settings.
  2. Select your device and then select Update Wi-Fi. If you're adding a new device to your account, select Set up a new device instead.
  3. On your Echo device, press and hold the Action button until the light ring changes to orange.Your mobile device will then connect to your Echo device. A list of available Wi-Fi networks appear in the app.

    Note: The Alexa app may ask you to manually connect your device to your Echo device through your Wi-Fi settings.

  4. Select your Wi-Fi network and enter the network password (if required). If you don't see your Wi-Fi network, scroll down and select Add a Network (for hidden networks) or Rescan.
  5. Select Connect. After your device connects to your Wi-Fi network, a confirmation message appears in the app. You're now ready to use Alexa.
answered Mar 13 by phillipskimberly (400 points)
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First you need to press and hold the sleep and wake button on your smartphone device until a slider appears on the screen. Press the slider to turn off the device. Restart your device again. Connect your device with Wi-Fi network and see if the problem is solve. If you are still facing issue contact us at info@alexa-echo-help.com

| Alexa setup | Echo setup | Echo dot setup |

answered Jul 6 by Neilsmith121 (120 points)
edited Jul 27 by Neilsmith121

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