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How to resolve video playback issue of HBO GO on Roku player ?

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Hello,

From last few days, I am facing video playback on my roku player. I don't know why this problem is occurring. I have tried many ways to resolve the issue but unable to solve the problem.
asked Mar 15 in Entertainment by smarttvhelpline (1,030 points)
    

1 Answer

0 votes

Hello

There are some common steps you can follow if you encounter an issue using HBO NOW on your Roku player.

STEP 1: RESTART YOUR ROKU

  1. From the Roku Home screen, choose Settings > System > System restart > Restart.
  2. Start HBO NOW and see if the issue is resolved.

STEP 2: REMOVE AND ADD BACK THE HBO NOW CHANNEL

If your HBO NOW subscription was not purchased through Roku, try removing and adding the HBO NOW channel using the steps below:

  1. On the Roku Home screen, highlight the HBO NOW channel and press *.
  2. Choose Remove channel.
  3. Choose Remove to confirm.
  4. Restart your Roku player.
  5. On the Home screen, go to Streaming Channels and find the HBO NOW channel.
  6. Select HBO NOW.
  7. On the channel info page, select Add channel.
  8. Sign in to HBO NOW again.

Thanks

 

 

answered Mar 15 by generalanya (2,530 points)
0 votes

Thanks for the answer, now I am able to resolve playback issue of HBO GO.

 

hbo go login |  hbo go activationHbogo sign in

answered Mar 16 by smarttvhelpline (1,030 points)

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