There have been many reports of Kindle Fire devices randomly freezing up, or no longer turning on. I'm happy to say that I haven't experienced this, and have owned a couple of Kindle Fires since November 17th. That said, I received a number of e-mails from people with the issue, and even one from David Ruiz urging me to write about it, if only to get Amazon to take notice of the issue.
So, if you're having a problem with your Kindle Fire (frozen screen, battery issues, trouble downloading content to your Kindle Fire), Amazon recommends that you perform a hard reset.
Before performing the hard reset, make sure to charge your Kindle Fire for approximately 30 minutes. Then try this:
Step 1: Hard Reset: Press and hold the power button for 20 seconds and then release.
Step 2: Power it back on: Wait until the device has completely turned off, then press the power button to restart your Kindle Fire.
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