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Are you struggling with blank screen issue on your Fire TV?

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Hello Friends
I have using fire tv , but some days , I have facing the problem with blank screen issue on my amazon fire tv. So, please tell me, how to remove this problem easy way.
asked Apr 20, 2017 in Entertainment by ashleygray (960 points)
    

3 Answers

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Hello Ashley

Ever since Fire TV software update 51.1.6.1, we have been hearing from users who have been having the problem of a blank screen with their Fire TV devices. Switching TV inputs or easily waking the Fire TV from sleep is resulting in a blank black screen being outputted by the Fire TV device, If you restart the Fire TV then you might see some change in your problem. More amazon fire tv help so visit on amazon fire tv stick.

answered Apr 24, 2017 by arianamartinus (1,130 points)
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Hello Ashley

With software updates 51.1.6.1 and 54.1.2.1 for the  Fire Stick, it appears that Fire TV devices have changed when they enable HDCP encryption of the video signal. According to my test results, Fire TV devices used to only enable HDCP when copy protected content was being played. Since the 51.1.6.1/54.1.2.1 update, and continuing with the latest 51.1.6.2/54.1.2.2 update, Fire TV devices now enable HDCP immediatly at boot up. It used to be that connecting the Fire TV to a non-HDCP compliant display resulted in normal operation until you tried playing copy protected video, which would then cause the screen to go blank. Starting with updates 51.1.6.1/54.1.2.1, if connected to a non-HDCP display, during bootup of the Fire TV you will see the white Amazon logo followed by the colorfull Fire TV Support  logo as expected, then it immediatly goes to a blank black screen.

answered Apr 24, 2017 by smarttvhelpline (1,030 points)
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hey!!you should mention your issues in details pls. if you have any technical issues then go with amazon fire tv support for help.

answered Aug 27 by caroline001 (280 points)

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